No warehouse, no handoffs, no tracking numbers that go quiet. Here's exactly what happens from the moment you call to the moment your shipment is delivered.
Tell us what needs to move, where it's going, and how fast. Most requests get a quote within minutes, day or night. If it's hazardous-free hardware, documents, or a small component, we can usually confirm dispatch on the same call.
Once confirmed, a courier is assigned and starts moving toward pickup immediately, while the next available flight is booked. Because we're based in Miami, that first leg, getting from confirmation to the airport, is minutes, not hours.
Your shipment travels as the courier's carry-on or checked bag, never tendered as freight, never out of the courier's possession. That's the core of what "on-board courier" means: a person, not a package, is responsible for it the entire way.
The courier hands the shipment directly to your team at the destination, whether that's a hangar, a receiving dock, or an MRO's parts counter, with confirmation sent the moment it's in your hands.
Description, approximate size/weight, and exact drop-off location. The faster we have this, the faster we can quote.
Same-day, next-flight-out, or a specific deadline all get handled differently, telling us up front avoids delays.
Parts with lithium batteries or other regulated materials may need different handling, mention this when you call.
Call, WhatsApp, or email dispatch and we'll get it moving.